Terms & Conditions

Last Updated: 14th May, 2026

These Terms & Conditions (“Terms”) govern your use of www.cemeracosmetics.com (“Website”), owned and operated by:

BEVON COSMETICS
GSTIN: 27AAOFB0467G1ZE

Registered Address:
Gala No.101/102/104/105, First Floor,
Arjun Velji Udyog Industrial Estate, Building No.2,
Behind Rajprabha Udyog Nagar, Near Golani Naka,
Village Waliv, Vasai (East),
District Palghar, Maharashtra – 401208, India

By accessing or using this Website, you agree to be bound by these Terms & Conditions.

If you do not agree to these Terms, please do not use the Website.

1. Eligibility

• You must be at least 18 years of age to use this Website
• Users below 18 years may use the Website only under the supervision of a parent or legal guardian
• You must be capable of entering into a legally binding contract under the Indian Contract Act, 1872

2. Acceptance of Terms

These Terms constitute a legally binding agreement between you and BEVON COSMETICS.

By accessing or using the Website, you also agree to our:

• Privacy Policy
• Shipping Policy
• Refund & Returns Policy

3. Account & User Responsibilities

If you create an account on the Website:

• You are responsible for maintaining confidentiality of your login credentials
• You are responsible for all activities conducted through your account
• You must immediately notify us in case of unauthorized access or security breach

Prohibited Activities

You agree not to:

• Use the Website for unlawful purposes
• Submit false, inaccurate, or misleading information
• Attempt to hack, disrupt, or damage the Website or its systems
• Use bots, scraping tools, automated scripts, or similar technologies
• Upload harmful, abusive, defamatory, obscene, or illegal content
• Engage in fraudulent transactions or policy abuse

We reserve the right to suspend or terminate accounts violating these Terms.

4. Product Information

We strive to ensure accuracy of all product information displayed on the Website.

However:

• Product colors may vary due to screen settings and lighting conditions
• Packaging and design may change without prior notice
• Product availability may vary

All products are intended for personal use only.

Cosmetic Disclaimer

Customers are advised to perform a patch test before use.

We are not liable for:

• Allergic reactions
• Skin sensitivities
• Product misuse

5. Pricing & Availability

• All prices are displayed in INR (₹) and are inclusive of applicable taxes unless stated otherwise
• Prices may change without prior notice
• Promotional offers may be modified or withdrawn at any time

We reserve the right to:

• Cancel orders due to pricing or technical errors
• Limit quantities purchased per customer
• Refuse bulk or reseller orders

6. Order Acceptance

Placing an order on the Website constitutes an offer to purchase.

Order confirmation does not signify final acceptance.

An order is considered accepted only after dispatch confirmation is issued.

We reserve the right to cancel orders in situations including but not limited to:

• Product unavailability
• Fraud suspicion
• Incorrect customer details
• Technical or pricing errors
• Non-serviceable locations

7. Payments

We accept the following payment methods:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Cash on Delivery (COD) where applicable

Payment Security

Payments are processed through secure third-party payment gateways such as Razorpay.

We do not store sensitive payment information including card details or banking credentials.

We are not liable for:

• Payment gateway failures
• Banking issues
• Unauthorized transactions beyond our control

8. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines provided on the Website are estimated timelines only.

We are not liable for:

• Courier delays
• Delivery failures due to incorrect customer information
• Delays caused by circumstances beyond our control

9. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our Refund & Returns Policy.

Important Conditions

• Returns are accepted only for damaged, wrong, or missing items
• Unboxing video is mandatory for claims
• Strict reporting timelines apply

10. Intellectual Property

All content available on the Website including but not limited to:

• Logos
• Product images
• Graphics
• Videos
• Text
• Designs
• Branding materials

are the intellectual property of CEMERA Cosmetics / BEVON COSMETICS and are protected under applicable laws.

Restrictions

You may not:

• Copy
• Reproduce
• Modify
• Distribute
• Publish
• Commercially exploit

any Website content without prior written permission.

11. User-Generated Content

If you submit:

• Reviews
• Feedback
• Testimonials
• Images or content

you grant us a royalty-free, perpetual, irrevocable right to use, edit, publish, reproduce, and display such content for business and marketing purposes.

12. Promotions & Offers

All promotional offers:

• Are time-bound
• Are subject to availability
• May be modified or withdrawn without prior notice

Unless specifically stated:

• Only one offer can be applied per order
• Offers cannot be combined

13. Freebies

• Are subject to stock availability
• May be substituted without prior notice
• Are not eligible for refund or replacement

14. Fraud Prevention

We reserve the right to:

• Cancel suspicious orders
• Restrict or block accounts
• Recover losses arising from fraudulent activity

Strict Action Clause

Legal action may be initiated in cases involving:

• Fraudulent transactions
• Abuse of return/refund policies
• Repeated COD refusals
• Misuse of promotional offers

15. Resale Restriction

Products sold on the Website are intended for personal use only.

We reserve the right to:

• Cancel bulk or reseller orders
• Restrict purchase quantities
• Suspend accounts engaged in unauthorized resale

16. Third-Party Services

We may use third-party service providers including:

• Razorpay (payments)
• Shiprocket and courier partners (shipping)
• Google Analytics
• Meta Pixel

We are not responsible for third-party services, policies, or actions.

17. Disclaimer of Warranties

The Website and all services are provided on an “as is” and “as available” basis.

We do not guarantee:

• Continuous or uninterrupted access
• Error-free operation
• Complete accuracy of all Website content

18. Limitation of Liability

To the fullest extent permitted under applicable law, BEVON COSMETICS shall not be liable for:

• Indirect or consequential damages
• Loss of profits, revenue, business, or data
• Service interruptions or delays

Maximum Liability

Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.

19. Force Majeure

We shall not be held liable for delays or failures caused due to circumstances beyond reasonable control, including:

• Natural disasters
• Government actions
• Lockdowns
• Strikes
• Pandemic-related disruptions
• Logistics or courier interruptions

20. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

21. Grievance Redressal

In accordance with applicable E-Commerce and Information Technology laws:

Grievance Officer: Brijraj Prajapati

Email: support@cemeracosmetics.com

Phone: 7507955061

Response Timeline: Within 48 hours

22. Electronic Record

This document constitutes an electronic record under the Information Technology Act, 2000 and does not require any physical or digital signature.

23. Modifications

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

24. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue to remain valid and enforceable.

25. Termination

We reserve the right to suspend or terminate access to the Website if:

• These Terms are violated
• Fraudulent or suspicious activity is detected
• Misuse of the Website occurs

26. Contact Details

Customer Support Email: support@cemeracosmetics.com

Customer Care Number: 7507955061