We’re here to help with your orders, queries, and support requests.

Get in Touch

For faster assistance, please reach out through the appropriate contact channel mentioned below.

Registered Office / Pickup Address

BEVON COSMETICS

Gala No.101/102/104/105, First Floor, Arjun Velji Udyog Industrial Estate, Building No.2, Behind Rajprabha Udyog Nagar, Near Golani Naka, Village Waliv, Vasai (East), District Palghar, Maharashtra – 401208, India

Send a Message

Customer Support

For order-related queries, returns, refunds, product issues, or general assistance:

Contact Details

Contact Details

Email: support@cemeracosmetics.com
Phone: 7507955061

Working Hours

Working Hours

Monday – Saturday: 10:00 AM – 6:00 PM
Sunday & Public Holidays: Closed

Important Emails

For delivery updates, tracking issues, or shipping-related queries:

Shipping & Logistics

Email: logistics@cemeracosmetics.com

For payment issues, failed transactions, invoice requests, or billing-related queries:

Payment & Billing

Email: accounts@cemeracosmetics.com

For collaborations, business enquiries, partnerships, or other requests:

General Enquiries

Email: sales@cemeracosmetics.com

If your concern is not resolved through customer support, you may escalate it to the Grievance Officer.

Grievance Officer Details

Name: Brijraj Prajapati
Email: support@cemeracosmetics.com
Response Timeline: Within 48 hours

When contacting us, please share the following details:

For Faster Resolution

CEMERA Cosmetics currently serves customers across India only.

  • Order ID
  • Registered mobile number or email address
  • Complete issue details
  • Supporting images/videos (if applicable)